Managed Support Services for EdTech

Our Shared Support Model seamlessly blends dedicated teams, ensuring a synchronized workflow from crafting and curation to quality assurance and metadata magic. Experience swift issue resolution, tech-savvy support, and a flexible partnership that adapts to your evolving content needs. Experience swift issue resolution, tech-savvy support, and a flexible partnership that adapts to your evolving content needs. Knowledge sharing and continuous improvement are woven into our service, offering insights through reporting and analytics. Turn your content operations to an art form with Magic Edtech, where collaboration, quality, and continuous improvement take center stage.

Get the benefit of a Hybrid Support Model for Cloud Operations —a tailored solution for EdTech companies seeking a strategic and flexible approach to managing their cloud infrastructure. Our unique service seamlessly blends in-house expertise with external specialists, providing EdTech organizations with the best of both worlds. Benefit from our in-house teams focusing on strategic aspects of cloud operations, while our external specialists bring specialized expertise on-demand, ensuring optimal performance, 24/7 global support, and adaptability to evolving technologies.

Maximize your cost-efficiency with Magic’s expertise in Cloud Cost Optimization. Our team provides actionable recommendations for resource purchasing, helping you achieve significant savings while maintaining optimal performance.

Benefit from the specialized knowledge of our skilled team, particularly in the Education Technology domain. Magic understands the unique challenges and requirements of EdTech, providing tailored solutions for your specific needs.

Navigate the complexities of multi-cloud environments effortlessly with our team’s versatile proficiency across GCP, Amazon, and Azure. Magic ensures that your applications and infrastructure operate seamlessly across diverse cloud platforms.

Rest assured with Magic’s commitment to security and compliance. Our adherence to standards such as SOC 2 Type 2, ISO 27001, HIPAA, and GDPR ensures that your data and operations meet the highest regulatory requirements globally.

Experience round-the-clock support from our team with deep domain expertise. This not only enhances SLA compliance but also ensures high levels of customer satisfaction. Our global support model means that assistance is available whenever you need it.

Implementing secure practices from the onset is our priority. Magic integrates DevOps principles into your operations, ensuring a robust and reliable foundation for your managed services. Our focus on security from day one minimizes risks and enhances the overall resilience of your systems.