Inclusive Learning – Making the Case for Web Accessibility Training For EdTech

Authored By:

Tarveen Kaur

Director- Accessibility Services

The role of accessibility in web development and design has become increasingly critical in recent years. As early as 2015, accessibility lawsuits against educational institutions underscored the significance of ensuring equitable access to online resources for all users, regardless of their abilities. Today, ensuring accessibility is not only a matter of ethical responsibility but also a legal requirement in many jurisdictions.

However, a considerable number of edtech web developers and designers have a vague understanding of accessibility. For instance, they fail to grasp the diverse needs of users with varying disabilities including cognitive, auditory, motor, and visual. Balancing the compatibility of educational content which often includes multimedia elements with accessibility is complicated. What’s more? Compatibility and consistency of assistive technologies like screen readers and voice recognition software across devices poses another challenge. The need to fulfill these requirements while retaining the visual appeal of the product has only exacerbated the issue.

So in the light of the need to drive innovation while complying with accessibility norms, how should edtech companies drive business growth? Start with web accessibility training for all in the software development lifecycle.

Accessibility Training: What it Means to EdTech Development

To sensitize edtech developers

Often, developers retrofit websites if the browsers disallow something. In such a scenario, it is unlikely for them to understand that making their website inclusive is not only beneficial but necessary. Web accessibility training for developers moves the conversation from coding to coding with compassion. It shifts the perspective from designing to designing with sustainability and purpose. It sensitizes developers towards user experiences and motivates them to create solutions that are both engaging and accessible.

To create awareness about legal requirements

Web accessibility holds legal significance in several countries. The American Disabilities Act (ADA) mandates both public and business entities to make their Information and Communication Technology (ICT) accessible to people with disabilities. Web owners are held liable under numerous acts like Section 508, EN 301 549, Australia’s DDA, Japan’s Act for Eliminating Discrimination, and the European Accessibility Act among others. Comprehensive accessibility training assists developers and designers in adhering to specific laws governing accessibility.

To inform them about available tools

Accessibility training equips developers with the necessary tools and resources to support more inclusive designs. Tools like screen readers, color contrast checkers, and keyboard navigation checkers assist developers in creating more accessible products. On the other hand, tools like Accessible Rich Internet Applications (ARIA) Authoring Tools and accessibility validators provide guidelines and resources that enhance the accessibility of the products and make them more functional.

Benefits of Prioritizing Accessibility in Product Development

Understanding and implementing accessibility principles inculcates a deeper knowledge of user experience and design fundamentals. By embracing accessibility, developers and designers can hone their skills, refine their techniques, and ultimately emerge as more proficient practitioners of edtech products. Here’s how accessibility training empowers everyone in the software development process to succeed.

Build Innovation

Accessibility training encourages developers and designers to think creatively and innovatively about how to make edtech products more inclusive. Consider an edtech team developing mathematics education software. To ensure accessibility for all learners, the team collaborates to integrate gamified elements, customizable difficulty levels, and audio cues to make learning more engaging. This not only improves engagement but also accommodates different learning styles and abilities.

Enhanced user experience

People with disabilities often face challenges when accessing a website that is not compliant with accessibility. This can lead to frustration and abandonment. On the contrary, clear navigation, readable content, and intuitive interfaces can provide a seamless navigation experience leading to higher levels of engagement and satisfaction, even for those without disabilities.

Expand Market Reach

By designing accessible edtech products, developers and designers can reach a broader audience, including individuals with disabilities. This can lead to increased adoption and usage of their platforms, ultimately expanding their market reach and driving business growth.

Legal Compliance

The cost of fighting an accessibility lawsuit runs high. From a legal standpoint, accessibility compliance can prevent potential litigations and ensure that the websites comply with local and international accessibility regulations.

Accessibility Training Playbook: What To Include

Education technology is evolving rapidly. Therefore, companies must ensure that the training and resource materials remain accessible in the future. The Web Content Accessibility Guidelines provide some direction on creating accessible web solutions. Here’s what you should include:

Key Principles of Web Accessibility

The Web Content Accessibility Guidelines are built around 4 principles known by the acronym POUR. It underlines a methodological way of approaching accessibility by breaking it into the following aspects:  Perceivable, Operable, Understandable, and Recognizable. Simply, by following these guidelines, developers can identify multiple areas for accessibility inclusion.

Overview of Relevant Laws

Several laws govern web accessibility in different jurisdictions. The training program must sensitize developers and designers about the relevant laws to create awareness, understand the scope of penalties, and avoid potential lawsuits.

WCAG Guidelines

The WCAG guidelines encompass several versions that serve as an update to the previous one, the latest featuring WCAG 2.2. Based on each of the success criteria, websites are graded as A, AA, and AAA, showcasing how accessible a website is.

Once a general overview has been established, edtech companies can dive into training individuals at different stages of their educational technology software development.

Planning

Employees at this must be trained to focus on: Who is the target audience and what are their potential barriers? What are the assistive technologies available for that purpose? What are the accessibility guidelines and standards for the concerned group?

Designing

Designers must be trained to incorporate Principles Of Universal Design for maximum usability. They must be familiarized with WCAG 2.1 or 2.2 guidelines to create accessible user interfaces. Is the color contrast significant? Should there be alternate formats of content like multilingual transcripts for audio and video content? How can the data be presented in a more perceivable format?

Content Creation and Publishing

Web accessibility training for content development includes inculcating the ability to structure content through HTML and CSS. Additionally, the role requires the creation of captions and transcripts for audio and video content with SEO expertise.

Development

Developers must have an understanding of WCAG 2.0 guidelines and how they apply to web development and coding. Developers must be trained to implement accessible coding practices to ensure compatibility with assistive technologies. How to use semantic HTML structure to enhance screen reader compatibility and navigation. How do we provide text alternatives to non-text content like images and media?

Testing and Quality Assurance

What tools and methods can be used for web accessibility testing? Is automated testing enough or should we deploy manual testing? How to conduct accessibility testing using assistive technologies like screen readers, and keyboard-only navigation? How should we conduct an accessibility test with people with disabilities? How do we collect feedback? At this stage, employees must be cognizant of the accessibility guidelines governing the product to verify compliance.

Deployment

At this stage, employees must be trained to create supportive documentation and resources that address accessibility features and assistive technology compatibility.

Accessibility Decay

In addition to training employees to create accessible edtech solutions, companies must also inculcate a sense of responsibility towards maintaining accessibility over time. Accessibility Decay which occurs due to content changes or software updates can be easily avoided with concurrent accessibility testing and remediation.

It must be noted that accessibility training is not an end solution in itself. As edtech offerings evolve, accessibility complexities will throw companies into a gray area marked by undefined territories. However, companies will benefit from having an employee base armed with the required knowledge and resources to foster dialogue and resolution.

At MagicEdtech, we assist you in building accessible edtech products all while optimizing the role of people at each stage of development. Contact us to learn how.

Written By:

Tarveen Kaur

Director- Accessibility Services

Tarveen is an assiduous 16-year veteran of the accessibility field. Her advocacy for inclusive education goes beyond her professional role. Tarveen focuses on enhancing accessibility in educational technology by crafting tailored roadmaps and strategies and establishing targeted approaches that align with specific product requirements. Tarveen is clearing the path for a more accessible future by emphasizing accessibility compliance and developing inclusive digital environments.